Frequently Asked Questions

Got questions? We're here to help you get started with Revie. Check out our FAQ list to get answers to our most common enquiries

Revie offers a range of travel services, including flight and hotel bookings, vehicle rentals, tour packages, visa application support, itinerary planning and more.

Revie takes the safety and security of its customers very seriously. We work closely with our partners to ensure they meet our high standards for safety and security, and we offer a range of travel insurance options to provide additional peace of mind.

Revie carefully vets all its partners to ensure they meet our high standards for quality and safety. This includes conducting background checks, verifying licenses and certifications, and reviewing customer feedback.

Revie works with a range of partners, including airlines, hotels, realtors, tour operators, and travel insurance providers. All our partners are carefully vetted to ensure they meet our high standards for quality and safety.

Revie offers a range of payment options, including debit cards and bank transfers.

Yes, customers can book international travel through our platform.

Revie offers a range of customer support options, including phone, email, and chat support.

We take customer complaints and concerns very seriously and work to resolve them as quickly and efficiently as possible. Customers can contact our customer support team at any time to report issues or provide feedback.

Customers can leave feedback or reviews about their travel experiences through our platform or Google My Business page. We value customer feedback and use it to continually improve our services.

Revie takes customer data and privacy very seriously and adheres to strict data protection policies.

We collect only the necessary information required to provide our services and ensure that we never share customer data with third-party partners without obtaining prior consent.

We may, however, share customer data with our verified third-party partners to provide customers with the best possible service. Our partners are carefully selected based on their reliability, trustworthiness, and adherence to strict data protection policies. The data shared with our partners is strictly limited to what is necessary to provide the requested service, and we ensure that they also adhere to our data protection policies.

At any point, customers can request access to their data, request corrections, and even request the deletion of their data from our servers. We take all necessary measures to secure customer data and regularly review and update our data protection policies to ensure the highest level of privacy and security for our customers.

We understand that travel plans can change, and we do our best to accommodate our customers’ needs. Depending on the specific circumstances and partner refund policy, we may be able to offer refunds, exchanges, or other options to help customers make changes to their travel plans.

We have a dedicated emergency response team that is available to assist customers in the event of an emergency or unexpected event during travel. We work closely with our partners to provide comprehensive support to our customers.

Customers are responsible for ensuring they have the necessary travel documentation, such as passports and visas, for international travel booked through our platform. We provide information and guidance on the requirements for each destination booked through our platform.

We strive to make our platform and services accessible to all individuals, including those with disabilities. We work closely with our partners to ensure they meet our high standards for accessibility and we provide information and support to customers with disabilities.

Customers can easily make travel requests through our platform by selecting their destination, travel dates, and preferred travel options. Our travel managers guide customers through the booking process and provides regular updates and support.

Still need help?

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